Official Ford Trucks Workshop in Valencia Offers 24h Service

In the ever-evolving world of the transportation and logistics industry, having reliable service networks is crucial for maintaining operational efficiency. Ford Trucks Spain is making significant strides in enhancing its service availability by opening a new official service point in Valencia, thanks to the incorporation of Sirtrucks into its authorized workshop network.

Overview of Sirtrucks and Its Expertise

Founded in 2015, Sirtrucks stands out with a robust team that boasts over 30 years of experience in the industrial vehicle sector. This expertise positions them uniquely to cater to the diverse needs of Ford Trucks customers, ensuring they receive quality service tailored to their vehicles.

By joining Ford Trucks’ official network, Sirtrucks not only reinforces its commitment to excellence but also aligns with the brand’s strategy of providing accessible and specialized service options.

Strategic Location and Facilities

The new service center is strategically located along the A3 service road, making it easily accessible for logistics providers and truck operators in the region. Covering an impressive area of 1,500 m², the facility includes:

• 1,300 m² dedicated to workshop space
• Seven entry access points for efficient vehicle handling
• A comfortable waiting area for customers
• Dedicated offices for administrative tasks
• A well-stocked spare parts zone

This layout ensures that Sirtrucks can accommodate a high volume of vehicles while maintaining a streamlined workflow.

Comprehensive Range of Services Offered

Sirtrucks is equipped to provide a wide array of services that cater specifically to the needs of Ford Trucks customers. Some of the key services include:

• General mechanical repairs
• Electrical systems diagnostics
• VDO tachograph official service
• Brake testing using the F Brake system for unloaded vehicles
• Specialized maintenance for brake systems, valves, and hydraulic systems
• 24-hour roadside assistance exclusively for Ford Trucks customers
• Crane bridge service for heavy-duty vehicles

This comprehensive service offering underscores Sirtrucks' dedication to providing a one-stop solution for all Ford Trucks maintenance and repair needs.

A Dedicated and Skilled Team

At the heart of Sirtrucks’ operations is a multidisciplinary team of experts. This includes professionals in:

• After-sales support
• Administration and spare parts management
• Mechanical specialties across various vehicle systems

With a focus on professionalism and reliability, this team ensures that every customer receives high-quality service, fostering long-term relationships built on trust.

Commitment to Quality and Customer Service

José Manuel Martínez, CEO of Sirtrucks, articulated the company’s vision by stating, “We face the challenge of being an official Ford Trucks service provider with the support of our background. We aim to enhance the brand's service while staying true to our core values: humility, professionalism, seriousness, and rigor.” This commitment is reflected in their operational ethos, paving the way to becoming a benchmark in after-sales service.

The Significance of This New Service Point

The inclusion of Sirtrucks in Ford Trucks Spain’s service network is a strategic move that enhances service coverage in one of the country’s most important logistics corridors. This development is crucial for:

• Providing timely maintenance and repairs to minimize vehicle downtime
• Enhancing customer satisfaction through accessible and reliable service
• Supporting the growth of the logistics sector in Valencia and beyond

By expanding its service network, Ford Trucks is ensuring that its customers have access to high-quality support whenever they need it, strengthening their position in the competitive market.

Innovative Solutions and Future Prospects

As the logistics and transportation industry continues to evolve, so too do the needs of its stakeholders. The partnership between Ford Trucks and Sirtrucks will likely pave the way for innovative solutions and cutting-edge services that align with the latest technological advancements.

In this context, Sirtrucks is positioned to play a key role in embracing new methodologies and technologies that improve operational efficiency and customer experience. Ongoing training and development for its workforce will ensure that they remain at the forefront of industry standards.

Conclusion: A Step Forward for Ford Trucks in Valencia

With the establishment of this new service point, Ford Trucks Spain is not only enhancing its operational capacity but also reinforcing its commitment to customer-centric service. Sirtrucks is poised to become a vital player in the local market, ensuring that Ford Trucks customers receive the support they need to keep their operations running smoothly.

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